WAVE PTX is a comprehensive cloud-based push-to-talk (PTT) communication solution designed by Motorola Solutions that leverages broadband networks to enable instant, clear, and secure voice and data communication across devices, including smartphones, radios, computers, and more. It operates by utilizing LTE, Wi-Fi, and cellular networks, ensuring users can connect from virtually anywhere within the United States. Afterall, the “PTX” in WAVE PTX is very similar to the “PTT” abbreviation for Push-to-Talk, but PTX means “Push-to-X”. “X” is anything and everything!

Yes, the Motorola WAVE PTX system is designed for flexibility and compatibility, allowing users to integrate the service with a wide range of devices, including Android and iOS smartphones, tablets, PCs, and Motorola’s dedicated PTT radios and accessories.

Unlike traditional walkie-talkies that are limited by range and frequency availability, Motorola WAVE PTX provides a global reach through wireless and internet connectivity. It offers enhanced features like location tracking, multimedia sharing, and the ability to connect across different devices and networks.

Security is a cornerstone of the Motorola WAVE PTX platform, which includes end-to-end encryption, user authentication, and secure data storage to protect sensitive information and ensure that communications are confidential and tamper-proof.

Getting started with Motorola WAVE PTX is straightforward!

First, choose the device(s) that best fit your needs. Then, choose your preferred subscription plan – whether that be a 30 month agreement to reduce the up front cost of the device or a no-contract purchase that ensures you own the device outright on day 1, thereby reducing your monthly recurring charge. 

If you are subscribing to the WAVE PTX Mobile Application then you can download the WAVE PTX app on your devices. If you are subscribing to WAVE PTX Web Dispatch, you simply login through the website. 

Finally, once your purchase is completed within our online store, we will contact you and set up your account to ensure you’re ready to connect with your team instantly!

Yes, we offer a range of training resources, including user manuals, online tutorials, and customer support, to help you and your team make the most out of Motorola WAVE PTX. These resources are designed to ensure a smooth and efficient user experience.

Our subscription plans for Motorola WAVE PTX are designed to cater to different needs and scales of operation. Plans vary by the type of device and feature set. Details of each plan, including pricing and features, are available on our pricing page.

Absolutely! WAVE PTX is designed for interoperability, allowing for seamless integration with existing communication systems and networks. This ensures that your transition to WAVE PTX is smooth and that you can leverage its benefits without disrupting your current operations. Contact us for more information.

You can purchase Motorola WAVE PTX compatible devices and a wide range of accessories directly from our online store. We offer an extensive selection to meet your specific communication needs, including rugged two-way radios and various accessories.

Need something that we don’t have online? We offer the whole suite of Motorola Solutions products and services. Contact us for more information.

Our dedicated customer support team is available to assist you with any inquiries or issues you may encounter with your Motorola WAVE PTX service. Contact details for support are available on our website, including a phone number for direct assistance.

Motorola WAVE PTX enhances team productivity by enabling seamless and instant communication across different devices and networks. Features like group calls, multimedia sharing, and location tracking ensure that teams can collaborate efficiently, regardless of their physical location.

Absolutely, Motorola WAVE PTX is an excellent tool for emergency situations due to its reliable, instant communication capabilities. Its ability to function over cellular and Wi-Fi networks ensures that users can remain connected even when traditional communication systems fail or are overloaded.

Motorola WAVE PTX is versatile and beneficial across various industries, including healthcare, manufacturing, logistics, hospitality, security, and event management. Any sector requiring robust, real-time communication to enhance operational efficiency and safety can benefit from WAVE PTX.

Motorola WAVE PTX is versatile and beneficial across various industries, including healthcare, manufacturing, logistics, hospitality, security, and event management. Any sector requiring robust, real-time communication to enhance operational efficiency and safety can benefit from WAVE PTX.

Motorola WAVE PTX is designed to scale with your business. Its subscription-based model allows for easy addition of new users and features as your business grows, ensuring your communication needs are always met without the need for significant upfront investment.

WAVE PTX devices are designed to be rugged and durable, suitable for use in various environmental conditions. Many devices are water-resistant, dust-proof, and built to withstand high and low temperatures, making them ideal for field operations.

Motorola WAVE PTX devices can switch between cellular and Wi-Fi networks to maintain communication in areas of low coverage or during network outages. 

While Motorola WAVE PTX is available in many countries, there may be specific regulations or restrictions in certain regions due to local laws governing the use of communication technologies. We are only authorized to provide WAVE PTX devices and services to users within the United States.

Yes, Motorola WAVE PTX offers various customization options, including the ability to tailor user groups, communication preferences, and integration with existing systems. Our team can work with you to ensure the platform meets your specific organizational requirements.

We value customer feedback and are committed to continuously working hand in hand with Motorola Solutions to improve the WAVE PTX platform. You can submit feedback and suggestions through our customer support channels or directly within the WAVE PTX app.

There are no contracts or agreements required for any devices on the WAVE PTX platform. Devices and applications are available with a month-to-month subscription that can be canceled at any time. 

However, there are also 30 month agreement options available for WAVE PTX devices to transfer the initial cost into a monthly device payment.

Devices purchased in our online store are billed directly from EMCI Wireless at the time of sale. 

Monthly recurring charges are billed by Motorola Solutions directly to the credit card you provide at the time of checkout. Your monthly recurring charge can be managed within the Motorola Solutions Customer Hub.

Your monthly recurring charge can be managed within the Motorola Solutions Customer Hub. You can cancel one device or your whole account.

If you are subscribed to the WAVE PTX Mobile Application, Web Dispatch, or have purchased a device with the no-contract option, you can cancel your subscription at any time without penalty. 

If you have purchased a device with a 30 month agreement and would like to cancel service prior to the completion of that agreement, the retail price of the device(s) must be paid in full at the time of termination. A proration of the retail price of the device(s) may be applied at the discretion of Motorola Solutions.

No, your WAVE PTX subscription encompasses the cellular carrier service fee and is a turn-key product offering.

WAVE PTX does not require a subscription to any specific network. Once you activate WAVE PTX with Motorola Solutions, the service is included. The WAVE PTX service uses the nation’s leading 4G LTE networks to ensure the WAVE PTX service has the best available network coverage.

Yes, WAVE PTX devices can utilize a Wi-Fi network connection. However, an active subscription is required for the service to operate.

No, the WAVE PTX devices only function on the WAVE PTX network.

A WAVE PTX account allows up to 99 talk groups which are easily and quickly configurable.

Yes! Each account can designate Account Managers that will be able to add and remove radios, create talk groups, and rename both radios and talk groups in a convenient web-based WAVE PTX Portal.

While the WAVE PTX devices themselves do not contain traditional Land Mobile Radio capabilities, there is infrastructure hardware available to connect your WAVE PTX devices and apps to a traditional MOTOTRBO radio system.

Yes, end users are able to purchase and add additional devices and licenses to their account at any time, and even roll the billing date into their current billing date for ease of tracking.